Privacy policy

Last updated: May 2026

This Privacy Policy describes how shop.tahsininvestmentsco.com (the "Site", "we", "us", "TIC®") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Information We Collect

Device Information

When you visit the Site, we automatically collect technical information about your device — IP address, browser version, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site. This is collected via cookies, log files, and pixels.

Purpose: to load the Site accurately for you, run analytics, and optimise the experience.

Shared with: Shopify (our e-commerce platform), Google Analytics.

Order Information

When you place an order, we collect: name, billing address, shipping address, payment information (processed via Shopify Payments and never stored by us), email address, and phone number.

Purpose: to fulfil your order, process payment, arrange shipping, send confirmations and tracking, screen for fraud, and (with your consent) send marketing communications.

Shared with: Shopify, our shipping carriers, payment gateways, and fraud-screening providers — only as needed to fulfil the order.

Customer Support Information

When you contact shop@tahsininvestmentsco.com we receive whatever you choose to share — name, order number, email, and any details relevant to your enquiry.

Purpose: to respond to and resolve your enquiry.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please email shop@tahsininvestmentsco.com to request deletion.

Sharing Personal Information

We share your Personal Information with the following service providers to operate our shop and fulfil orders:

  • Shopify — e-commerce platform powering our store. Shopify privacy policy.
  • Shopify Payments / Stripe / PayPal — payment processing.
  • Royal Mail, DHL, DPD, UPS and regional couriers — order fulfilment.
  • Klaviyo / Shopify Email — marketing communications (only if you've opted in).
  • Google Analytics — anonymised site analytics. Opt-out: tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with applicable laws, respond to a subpoena or lawful request, or to protect our rights.

Behavioural Advertising

We use your Personal Information to show you targeted ads or marketing we think may interest you. You can opt out of interest-based advertising on most platforms via:

Cookies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyse traffic, and personalise marketing. You can manage cookie preferences in your browser settings.

Categories we use:

  • Essential: cart, checkout, login (cannot be disabled)
  • Analytics: Google Analytics, Shopify Analytics
  • Marketing: Meta Pixel, Google Ads, Klaviyo

Your Rights

You have the right to:

  • Access the Personal Information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your Personal Information ("right to be forgotten")
  • Object to processing or restrict how we use it
  • Data portability — receive your information in a machine-readable format
  • Withdraw consent for marketing at any time via the unsubscribe link in our emails or by contacting us

To exercise any of these rights, email shop@tahsininvestmentsco.com. We respond within 30 days.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it. We retain analytics data for up to 26 months. Marketing data is retained until you unsubscribe.

Data Security

All transactions are processed through Shopify's PCI-DSS compliant payment gateway with 256-bit SSL encryption. We do not store credit card details on our servers. Your data is encrypted in transit and at rest.

Do Not Track

Our Site does not change behaviour when it receives a Do Not Track signal from your browser.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date at the top will reflect the latest revision. Material changes will be communicated via email or a Site notice.

Contact

For privacy enquiries, email shop@tahsininvestmentsco.com.

TIC® is operated by Tahsin Investments Co.